Vendor Best Practices
Guidelines to help you succeed as a maker or retailer in the Global Herbal Village
Complete Your Shop Profile
Profile Photo & Banner
- Use high-quality images that represent your brand
- Profile photo should be your logo or a clear product image
- Banner should showcase your products or workshop
Bio & Description
- Tell your story - what makes your products unique?
- Mention your sourcing practices and quality standards
- Include any certifications (organic, wildcrafted, etc.)
- Keep it authentic and personal
Add Product Categories
Help customers find your products by selecting accurate categories:
- Tinctures & Extracts - Alcohol or glycerin-based preparations
- Teas & Infusions - Loose leaf, tea bags, blends
- Salves & Balms - Topical preparations
- Capsules & Powders - Dried herbs in various forms
- Essential Oils - Distilled plant oils
- Dried Herbs - Whole or cut herbs
- Tools & Supplies - Equipment for herb preparation
Add Your Shop Link
Link to your online shop or product catalog:
- Use your primary sales platform (Shopify, Etsy, your website)
- Make sure the link is current and working
- Consider adding UTM parameters to track traffic from GHV
- Keep your shop link updated if you change platforms
Safety & Compliance
Product Safety
- Always include appropriate disclaimers on product listings
- List all ingredients clearly
- Note any potential allergens or contraindications
- Include proper usage instructions and dosage information
- Never make medical claims unless you're a licensed practitioner
Legal Requirements
- Follow FDA guidelines for supplements and cosmetics
- Include required labeling information
- Maintain proper business licenses and permits
- Have liability insurance for your products
Excellent Customer Service
- Respond to inquiries within 24 hours
- Ship products promptly (within stated timeframe)
- Package products securely to prevent damage
- Include care instructions or usage tips with orders
- Handle returns and issues professionally
- Ask for feedback and reviews
Community Standards
As a member of Global Herbal Village, we expect:
- Respectful communication with all community members
- Honest representation of your products and practices
- Transparency about sourcing and production methods
- Support for sustainable and ethical herbal commerce
- Willingness to share knowledge and learn from others
- Respect for traditional knowledge and cultural practices
Tips for Success
- Share your story on social media and link to your GHV profile
- Participate in community discussions and events
- Offer seasonal or specialty products to keep your shop interesting
- Consider creating educational content about your herbs
- Build relationships with other vendors and practitioners
- Keep your inventory and availability current
- Collect and showcase customer testimonials